Stilbauer ("we," "us," or "our") operates the website stilbauer.com (the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our artificial intelligence (AI)-driven interior design platform, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller

The data controller responsible for processing your personal data through the Service is Stilbauer. For any data privacy inquiries or to exercise your legal rights, please contact us at .

Information We Collect

We collect several categories of information to provide, maintain, and secure our Service:

- Account Information: When you register, we collect your email address, password, and profile preferences.

- User-Uploaded Content: We process and store the images, floor plans, sketches, and photographs you upload to the platform so that our AI models can generate design variations.

- Transaction and Billing Data: All financial transactions are processed securely through our third-party payment gateway, Stripe. We do not store your raw credit or debit card numbers on our servers. Stripe provides us only with transaction confirmations, credit bundle purchase details, and truncated billing information.

- Technical and Usage Data: We automatically collect technical data when you visit our site, including your IP address, browser type, device operating system, pages visited, and timestamps.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:

- Performance of a Contract: To create your account, manage your credit packs, and process your AI design requests.

- Legitimate Interests: To monitor and analyze website performance, prevent fraudulent behavior, protect our infrastructure, and improve our AI models.

- Consent: When you explicitly opt-in to receive promotional marketing emails (which you can withdraw at any time).

How We Use Your Data

We utilize your collected data exclusively for the following purposes:

- To operate, deliver, and optimize the Workbench automation tools.

- To maintain your profile and accurately track your remaining credit balances.

- To process secure payments via Stripe for your selected credit packs (Bundle S, L, XL).

- To provide effective customer support and resolve failed generation errors.

- To enforce our Terms of Service and protect our platform against automated data scraping or reverse engineering.

Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data to third parties. We share your data only with trusted service providers necessary to operate our platform:

- Payment Processors: Stripe, Inc. (for secure billing and financial transaction safety).

- Cloud Infrastructure Providers: Secure cloud hosting and storage servers located within the EU to store your profile and uploaded/generated images.

- AI Architecture Processors: Secure API endpoints used strictly to process images and generate designs without retaining your data for external public training.

Data Retention

We retain your personal account data for as long as your profile remains active. Uploaded photographs and generated designs are stored in your profile catalog so you can access them at any time. If you choose to delete your user account, all associated personal data and stored images will be permanently erased or anonymized from our live databases within 30 days, unless longer retention is required to fulfill legal, tax, or accounting duties.

Your GDPR Privacy Rights

If you are a resident of the European Union, you possess the following statutory rights regarding your personal data:

- Right of Access: The right to request copies of the personal data we hold about you.

- Right to Rectification: The right to request that we correct any inaccurate or incomplete information.

- Right to Erasure ("Right to be Forgotten"): The right to request the permanent deletion of your data and account.

- Right to Restrict Processing: The right to request that we limit how we process your information under certain conditions.

- Right to Data Portability: The right to receive your data in a structured, machine-readable format.

- Right to Object: The right to object to our processing of your data based on legitimate interests.

To exercise any of these rights, please submit a formal request to .

Data Security

We implement robust technical and organizational security protocols to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. All data transmissions are encrypted using Secure Socket Layer (SSL/TLS) technology. However, no digital transmission over the internet or automated storage infrastructure can be guaranteed to be 100% secure, and you use the Service at your own discretion.

Cookies and Tracking Technologies

Stilbauer uses essential cookies to authenticate your identity, secure your login session, and manage your credit allocations while you browse the site. You can configure your internet browser to reject or disable cookies, but doing so may prevent certain interactive tools or premium features from functioning properly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect shifts in regulatory mandates or technical updates to our AI tools. We will post any revisions on this page and revise the "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we safeguard your data.

Contact Us

For any privacy-related inquiries, data deletion requests, or questions about this policy, please reach out to us at .